Frequently AskedQuestions

Tenant FAQ’s

What is Nido?

Nido is a rewards platform for renters that helps turn rent payments into rewards toward buying a home. Renters can download the Nido app, verify their lease, and earn rewards every time they pay rent that can later be used when purchasing a home. Nido is designed to help renters build a path to homeownership simply by paying your rent.

How does Nido work for renters?

Nido allows renters to earn rewards simply by paying their rent every month. After downloading the app, renters verify their lease and start earning rewards that can be used toward purchasing a home in the future. The goal is to help renters benefit financially from the time they spend renting.

Do I need my landlord to participate in Nido?

No. Renters can use Nido even if their landlord or property is not partnered with Nido. As long as you are currently renting a home or apartment, you can download the Nido app, verify your lease, and start earning rewards.

What if I’m not ready to buy a home yet?

No problem at all. Nido is here to support your homeownership aspirations at your pace. We offer tools and advice to help you prepare financially and mentally for when you’re ready to take the leap into buying a home.

What can Nido rewards be used for?

Nido rewards are designed to be used when purchasing a home. They may be applied toward homebuying expenses such as closing costs or other eligible costs associated with purchasing a property.

Is Nido free for renters?

Yes. The Nido app is free for renters to download and use. There is no cost to create an account, verify your lease, or start earning rewards.

How do I verify my lease with Nido?

After downloading the Nido app, renters verify their lease by providing basic information about their rental property and lease agreement. This verification allows Nido to confirm rental status and activate rewards.

What sets Nido apart from other home-buying assistance programs?

Nido stands out with our rent-to-reward approach, personalized support, and commitment to making homeownership attainable and affordable. We offer rewards that are 10 times that of the competition. We focus on building a community and empowering you with the knowledge and resources to become a homeowner.

How do I use my Nido rewards when I am ready to buy a home?

When you are ready to buy a home, use the Nido Rewards app to connect directly with homebuying experts around the country who will guide you to find your perfect home, secure the financing, identify homebuying assistance programs, and

Can I use my rewards if I use my own real estate agent or mortgage agent?

We aim to help you become a homeowner, regardless of your agent. However, using your own mortgage or real estate agent may limit the rewards you can use to $1,000. Using both our mortgage and real estate partners maximizes rewards and ensures a smoother, faster closing.

Can I combine my rewards with another person's to make a home purchase?

We can't combine rewards, but there are other ways to decrease your out-of-pocket expense at closing. Check out our down payment assistance tool in the Nido app to see if you qualify for extra savings!

Can renters get rewards for paying rent?

Yes. Some platforms, like Nido, allow renters to earn rewards while renting their home. With Nido, renters can verify their lease in the app and begin earning rewards that can later be used toward buying a home.

How can renters save money while renting?

Renters can save money while renting by using programs that offer rewards or financial benefits tied to their rental status. Nido helps renters earn rewards during their lease that can later be used toward purchasing a home.

Is there an app that helps renters buy a home?

Yes. Nido is a mobile app designed to help renters build a path toward homeownership by earning rewards while renting. Renters verify their lease in the app and accumulate rewards that can be used when they decide to purchase a home.

How can renters prepare to buy a home?

Renters can prepare to buy a home by saving money, building credit, and exploring programs that support homeownership. Platforms like Nido allow renters to earn rewards during their rental period that can help when they are ready to purchase a home.

How do I delete my Nido account?

If you simply want to stop receiving messages, you can delete the app from your mobile device instead of deleting your account. Additionally, you can unsubscribe from emails via the unsubscribe link in any marketing email, or by emailing info@nidorewards.com with "Unsubscribe" in the subject.

If you truly wish to delete your entire account, you need to open the Nido Rewards mobile app. Tap your profile icon in the upper left corner, scroll down and select "Delete Account." After confirming your choice, notify the Nido Rewards admin to permanently delete your account.

Keep in mind that this will permanently delete all your data, including your rewards history. Your Tenant Code and email address will be retained for future cross-referencing to ensure your account is not recreated, but this data will be used for no other purpose. Deleted rewards cannot be recovered.

If you ever choose to come back to Nido, please email info@nidorewards.com with the subject heading, "Reactivate my account," and our admin will assist with your reactivation.

Where do I direct questions?

Reach out to us at info@nidorewards.com with any Nido or homebuying related questions!

Property Manager FAQ’s

What benefits does Nido offer to property managers?

Nido offers a range of benefits, including differentiating your building’s offering from other competitors, improved leasing conversion, incentivizing on time rent payments, reduced turnover rates, and improved tenant satisfaction.

How does the Nido program impact my financials as a landlord?

The Nido program is structured to be financially neutral for landlords. The cash back rewards offered to tenants are funded by the program, not by landlords. This means there are no direct costs to you, while you benefit from improved tenant retention, satisfaction, and a competitive edge in the rental market.

Does Nido handle direct communication with tenants?

Nido can communicate directly with tenants regarding the rewards program and their progress towards homeownership. However, all property-related communications and management remain the responsibility of the property manager.

How does the onboarding process work for property managers with Nido?

Onboarding with Nido is a straightforward process. We’ll work with you to understand your property management needs, set up the rent-to-reward program, and provide all the necessary training and support to get you started.

How does the program ensure timely rent payments?

The Nido program incentivizes timely rent payments by linking the cash back rewards to on-time rent payment behavior. Tenants understand that to benefit from the rewards, they must adhere to the rent payment schedule, which naturally encourages punctuality.

Will the Nido program require changes to my existing lease agreements?

No significant changes to your existing lease agreements are necessary. The Nido program is designed to complement your existing rental framework. However, we recommend mentioning the availability of the Nido program as an added benefit to tenants in your lease agreements.

What support does Nido offer for implementing the program?

Nido offers comprehensive support for landlords, property managers and leasing agents- from the initial integration process to ongoing management. Our team is available to assist with technical setup, providing training materials for your staff, and providing marketing materials to promote the program to tenants. We make it as easy as possible to offer Nido in your properties and should not add any burden to your team.

How are lease milestone rewards funded and managed?

Lease milestone rewards, such as those for lease signings and renewals, are fully funded by Nido. These rewards are managed through our platform and do not impact your financials. Landlords can also request additional, customized rewards to incentivize tenants.

Can Nido integrate with properties that have existing tenant rewards or loyalty programs?

Yes, Nido can complement existing rewards or loyalty programs. We’ll work with you to create a cohesive system that enhances the value for your tenants and the efficiency of your property management.

Rent with Purpose. Begin Today.

Are you ready to begin your journey to homeownership? Download the Nido app today, earning rewards towards your future home one rent payment at a time.

Boost Your Appeal, Attract and Retain.

Elevate your property management game and never miss a rent payment ever again. Sign up with Nido and experience efficient, customized management and happier tenants.